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Regrettably, we are unable to refund Shewee, the Extension Pipes or X-fronts. We understand that from time to time you may want to return or exchange other items:

Shewee Ltd Returns
18 Walton Street
Walton on the Hill
Surrey
KT20 7RT

You can return the goods to us anytime up to 14 days of receipt for an exchange, credit or refund. Please note if you have purchased an item on sale we can only offer an exchange or credit. To enable us to process your returned goods please make sure the items are in the condition you bought it in, ie in a re-sellable condition. This means that it is unused, unworn, and without any marks (ie de-odorant, food, grease, make-up etc). Please take care to avoid scenting the garment(s) with perfume, and please also ensure all labels are kept.

Regrettably we cannot refund any item until we receive it, or unless you can provide us proof of delivery - ie a signature of one of our staff. To do this take your item to the post office and ask to send the item 'Signed For' or use a courier service. If the item is valuable and for peace of mind, you may want to use an insured postal service, similar to the sort we use to send the products to you. Please allow 2 weeks from sending your returned goods for us to process your refund, exchange or credit note.

In the unlikely event that your goods are damaged or faulty you are of course entitled to a full refund / replacement, including the cost of sending the item(s) back. Again, please ensure the item is returned within 14 days. All returned sale items will be refunded via a credit note to the customers account. This may be taken against future purchase of an equal or higher value.

If you have any queries, please contact us at sales@shewee.com or feel free to call us on 08448008270

 

 

 

 
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